Returns & Exchanges

At Marcus Store, we want you to be completely satisfied with your purchase. If your new menswear doesn't fit or meet your expectations, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, ensuring the clothing is unworn, unwashed, and in its original condition.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Drop off your package at any authorized carrier location; once we receive and inspect your items, we will process your refund or exchange within 5-7 business days.